Online art gallery store where you can buy affordable, original, one-of-a-kind cool Japanese paintings

FAQ

FAQ and Answer

What does it mean "Sell-by-Meter"?
At ART-Meter, item price depends on its size (cm2).

The unit price per cm2 is
main technique + base (support medium) + artist level.
For unit price, please see[ Selling Art by Meter: Price of Art Depends on Its Size (cm2) ]

TOP

SSL page does not diaplayed.
Please check if your browser accepts 128 bit SSL ciphered communication.

Step 1
Internet Explorer:
Select 'Version Information' from 'Help'. If red circled part is '128 bit', your browser accepts it.


If not, for Internet Explorer5.5 before Service Pack2, please download high level ciphered pack from MicroSoft web site.
Windows98,98SE,NT4.0
http://www.microsoft.com/windows/ie/ie6/downloads/recommended/128bit/default.mspx
Windows2000
http://technet.microsoft.com/en-us/windowsserver/2000/bb735341.aspx

Step 2
Once you check your browser accepts the ciphered communication, then please check SSL is valid on your browser. Select 'Internet Option' from 'Tool'. Click 'Advanced Settings' and tick 'use SSL2.0 / use SSL3.0' of 'Security' in 'Settings'. If already ticked, you do not need to tick it again.

TOP

Subscribe or Cancel E-mail Newsletter
From the page below, please subscribe or cancel e-mail newsletter.

If you use e-mail transfer service, even if you cancel the newsletter, it will reach you. In such case, please check the e-mail address you registered.

TOP

May I order with free mail ?
When you use free mail, the mails from ART-Meter Office will be automatically categorized as spams.
Even if you suffer unreasonable loss, we do not take responsibility. If you have a mail account, we recommend to use it.

TOP

What is keyword ?
This is for "keyword search". You can search an item with keywords that describe the item.
For the detail, please see keyword search.

TOP

I want to register as an artist.
ART-Meter has expanded its shipping area to over one hundred countries. Please check out here to see if you can receive our item at your home!

TOP

I cannot read the page.
Parts of item detail and artist profile are written only in Japanese. If you want to know the detail, please let us know with the Item Number and artist name. We are pleased to tell you the detail.

TOP



How do you send the item?
We use EMS or fedex.
Depending on support medium, size and how many items you ordered, delivery method will be changed. We will let you know before we ship. For the detail, please see Shopping Guide.

TOP

Do you ship internationally?
Currently, we ship to the USA, China, Taiwan, and Korea.
In near future, we ship to countries in Europe. If you have any comments on this matter, please feel free to contact us.

TOP

Do you accept cancellation and refund?
In principle, we do not accept cancellation and refund because the items are all one-off original ones.
We only accept cancellation within 24 hours you ordered. We would request you not to cancel on your reason after we ship the item. For the detail, please see Shopping Guide.

TOP

How long shall I wait for the ordered item? Can I specify the date of delivery?
It depends on the shipping address and the delivery method. Only as a guide, we delivery about in 1 month. We cannot accpet date specify. Thank you for your understanding. For the detail, please see Shopping Guide.

TOP

How should I pay for the item?
We adopt PayPal system.
For the detail, please see the PayPal web site. Before order, please check the availability of your credit card.

TOP

I want to buy a frame.
We are sorry, but we do not ship frames internationally.

TOP

I found an item that I love, but it is labeled unavailable for sale. Is it impossible to get it?
Please contact us.

TOP

TOP